Booking Terms

Museum of Illusionsvisit duration is for one hour only.

Tickets once sold are non-transferable and non-refundable

Tickets valid for timeslot selected at the time of online booking

Kindly retain tickets till you leave the premises

Children must be always supervised by parents/adults during the museum visit

Museum of Illusions will not be responsible for the loss or damage of articles/Food/Bags/Shopping Bags kept at the reception desk or with Security

Museum New Delhi reserves the right of entry

Museum of Illusions reserves the rights to use pictures and videos taken within Museum premises.

THE FOLLOWING ITEMS ARE STRICTLY PROHIBITED: BAGS/SHOPPING BAGS, WEAPONS FIREARMS, KNIFE, EATABLE, BEVERAGES, PAN-MASALA, GUTHKA, INFLAMMABLE OBJECT LIGHTER/MATCHBOXES, ALCOHOL, AND HELMET.

NO SMOKING, NO FOOD & DRINKS. THERE IS NO LIFT IN THE MUSEUM.

Cancellation Policy

Tickets once sold are non-transferable and non-refundable.

If you have already made a booking and you wish to reschedule (rescheduling can be done ONE TIME only), you can do that by visiting the following link: https://museumofillusions.in/tickets/reschedule-your-tickets/

Privacy Policy

What personal data of yours do we collect:

  • Basic information, such as your full name
  • Contact details such as your postal address, email address and phone number
  • Technical information, such as information from your visits to our site
  • Any other information about you that you may provide to us

How do we collect your personal data:

  • When signing up for our newsletter
  • When buying tickets online

What is the legal status for data editing:

We use your personal data on the following bases:

  • To comply with legal and regulatory obligations
  • For legitimate business purposes
  • To meet the obligations and exercise of employment rights and social security legislation, in accordance with current legislation
  • If we have your consent, where required

How do we use your personal data:

Museum of Illusions New Delhi collects and edits your personal data for the following purposes:

  • To provide you with newsletters, updates, and other publications that we believe may be of interest to you and for which we have ensured your consent

How long do we keep your personal data

Your personal data will be retained for as long as it is required for the purpose for which it is collected and used, taking into consideration the legal and regulatory requirements for the retention of information for a minimum period, limitation periods for taking legal action and activities of the Museum of Illusions New Delhi.

With whom we share your personal data

Your data are stored in the database to which only the Museum of Illusions New Delhi has access.

We may share your information with third parties who provide services to us or on our behalf or where required by law or in connection with legal proceedings or for the exercise or defense of legitimate rights.

How do we protect your personal data

We use a variety of technical and organizational methods to protect your personal data from unauthorized access, use, disclosure, conversion or destruction in accordance with applicable data protection laws. Access to customer’s account information is limited to those who need access for the implementation of their activity. All our employees and any persons involved in editing your personal data are required to respect the confidentiality of your information.

What are your rights related with the protection of your personal data:

Under the current privacy laws regarding to the protection of personal data, users may exercise certain rights with respect to the data processed and maintained by us.

In particular, you have the right to request access to the information we have about you. You also have the right, in accordance with the applicable data protection law, to request the correction or deletion of your personal data, the limitation of editing, and the discontinuation of use of such data.

You also retain the right to obtain the personal data we hold for you in structured electronic form. The right to acquire your personal data also exists in cases where you wish to transfer it to another data controller. These data are related with the personal data you have provided to us and which we edit based on your consent (such as promotional material preference information) or any agreement between us.

If for any reason you are not satisfied with the use of your personal data, please contact us here. If you continue to be unsatisfied, you have the right to complain to the Personal Data Protection Commissioner.

If you oppose the editing of your personal data or if you have given your consent for editing and then you choose to withdraw it, we will respect this option in accordance with legal obligations. Revocation of prior consent will be valid for the future and will not affect the legality of consent-based processing until the date of its withdrawal.

Your objection (or revocation of any prior consensus) could mean that we cannot perform the needed actions to achieve the goals set forth in this Privacy Policy. It is noted that even after your choice to withdraw your consent, we may continue to edit your personal data to the extent required or permitted by law, in particular in relation to the exercise and defense of our legitimate rights or the observance of legal and regulatory obligations.

To exercise your rights and withdraw your consent, please contact us.